COMPANY DETAILS
- Website: mimecart.com
- Telephone: +91 8260625513
- Email: admin@mimecart.com
GOODS DELIVERY
Upon receiving payment, we ensure the fastest delivery possible via live chat communication. All goods sold are virtual, and consequently, all sales are considered final. Our company does not entertain returns; hence, all sales are definitive.
REFUND POLICY
Upon completing the purchase and receiving payment, we initiate delivery to the buyer promptly. In the event of unsuccessful delivery or if the customer requests a full refund, we process the refund before goods are delivered. Kindly note that refunds may take up to 1 week to complete. Our company initiates refunds within 72 hours, and completion can take up to 4 working days, depending on the payment method. Please be aware that orders made using Paysafecard or mimecart.com Gift Card cannot be refunded due to the nature of the payment method.
CANCELLATION POLICY
Orders can be canceled at any time, but only before items are picked up. A customer may request order cancellation at any time before delivery is established, either via email or live customer support chat. Canceling an order will result in a full refund. Orders not picked up within 1 week will be automatically canceled and refunded. Once delivery is established and items are picked up, orders become final and cannot be canceled.
GOODS SOLD ON MimeCart.com
mimecart.com exclusively sells virtual goods; no physical items are sold or delivered. Goods are delivered in-game without any physical transfer.
PERSONAL DATA
Your personal data is used solely for fraud prevention purposes. We reserve the right to disclose your information to third parties in cases of fraudulent activity or attempted fraud. Under normal circumstances, your personal data remains confidential. Please refer to our Privacy Policy for comprehensive information on how we manage personal data.
IP CHANGING SOFTWARE USAGE
The use of any IP changing software is strictly prohibited. Purchases made using such software will be declined. Revealing your real IP address is essential to prevent fraudulent activities and safeguard customer funds.
ADDITIONAL INFORMATION
We reserve the right to request additional personal information to verify your identity and confirm ownership of the PayPal account or payment card used for purchasing goods. This information is crucial to prevent fraudulent activity and ensure the safety of your funds.
CHARACTER TERMINATION
Purchasing goods from mimecart.com implies your acceptance of all risks related to your in-game account/character. We do not assume responsibility if your account incurs penalties due to the use of our services. However, such occurrences are highly improbable based on our experience.
PURCHASED GOODS DELIVERY TIME
Goods must be delivered within 24 hours of receiving payment, which is our commitment to our customers. Failure to establish delivery within this timeframe, due to either party's fault, warrants a full refund for the customer. Alternatively, a longer delivery timeframe can be agreed upon by both the customer and the company. It's worth noting that 99% of purchases are completed within 10 minutes.
CHARACTER NAME
Goods are delivered exclusively to the character whose name is provided during the checkout process.
COPYRIGHT
All content, including text, graphics, logos, images, audio clips, digital downloads, and data compilations, on this site belongs to the Company or its content suppliers and is protected by domestic and international copyright laws. The compilation and software used on this site are the exclusive property of the Company and are safeguarded by domestic and international copyright laws.
GOVERNING LAW
These Terms are governed by the laws of the Indian Govt. Any disputes arising from or related to these Terms, their breach, termination, or invalidity shall be settled by mutual agreement. In the absence of mutual agreement, the dispute shall be resolved by the courts of the Republic of India.