mimecart.com always guarantees the safety of purchase from all customers and make sure the price is cheap and fair. Please order here with no concern.
The notification of refund
1. The buyer could ask for the refund after paid successfully before the order was completed without any condition.
2. We will close the order and refund the payment back to the buyer when orders couldn't be completed in 5-7 business days.
3. We won't perform refund in the situation of an order was correct items delivered. All sales are final after your receive correct items.
Resolution of order with issues
Because of the wrong information filling by the customer which cause the delay of the delivery, we will contact the customer by email in the first time to help them to correct the information. We will try to email customer while they filled out the order in 24 hours and 5-7 business days after the first email sent. We will perform refund after the order received in 5-7 business days and without response got from customers till then.
Resolution of shortage in the stock
For the orders those couldn't be completed in time due to the shortage of the stock, we will offer options to help customers to resolve it. And we will refund payment back to any customers immediately who don't want to wait, but if you can wait a while, we will try our best to restock as soon as possible.
Resolution of other problems
Please contact us at live chat or email to mimeworld1024@gmail.com if any order which couldn't be completed in time by any specific circumstance.